NCERT Solution For Class 10 Economics Chapter 5

The NCERT Solutions for Class 10 Economics Chapter 5 – Consumer Rights offer detailed and clear answers to all the questions in the chapter. This chapter is focused on educating students about their rights as consumers in the marketplace. It emphasizes the importance of being aware of one’s rights to avoid exploitation by sellers and service providers.

NCERT Solution For Class 10 Economics Chapter 5 – Consumer Rights

Why are rules and regulations required in the marketplace? Illustrate with a few examples.

Answer: In the marketplace, laws and rules are necessary to safeguard consumers. The seller has the ability to deceive customers, and the buyer is held accountable in the event that the shopkeeper receives a complaint. After a sale, the sellers typically have no further liability for the products. Thus, laws and regulations are necessary in the marketplace to safeguard customers from such occurrences. For instance, if a customer purchases a product and, after making payment, discovers that it is expired, the retailer is required to replace the expired item. Should regulations not be followed, the store owner may decline to give credit for the item.

NCERT Solution For Class 10 Economics Chapter 5

What factors gave birth to the consumer movement in India? Trace its evolution.

Answer: Customer dissatisfaction gave rise to the consumer movement. The following are the contributing factors to the emergence of the consumer movement in India:
1. There was no legal framework in place to shield customers from being taken advantage of in the marketplace.
2. It was founded in order to defend and advance consumer interests against dishonest and unfair business practices.
3. Severe scarcity of food.
4. Marketing with a black face.
5. Indulging in food and edible oil.

Consumer organisations worked hard to raise consumer awareness up until the middle of the 1970s by publishing articles and organising exhibitions. Since the 1980s, the number of consumer groups has increased. Approximately 700 consumer organisations are currently active in consumer protection in India. A steady shift from a market that was dominated by sellers to one that was dominated by buyers was also facilitated by increased consumer awareness of their rights.
The government has also been influenced by these movements to work towards consumer protection, and in 1986 the Consumer Protection Act was passed in order to protect consumers’ interests.

NCERT Solution For Class 10 Economics Chapter 5

Explain the need for consumer consciousness by giving two examples.

Answer: In order to avoid being taken advantage of or deceived in the marketplace and receiving an incorrect price for the goods, consumers should exercise caution when making purchases or trading in the market.
In the event that an expired product is discovered in the store, for instance, the customer must always verify the product’s manufacturing and expiration dates before making a payment and file a complaint about the shopkeeper in the consumer forum.

Asking for a computerised bill for the goods they purchase is another indication that consumers are conscious of their needs. This is so that the consumer forum can demand a bill as evidence that the product the shopkeeper gave the customer was incorrect if they have been given the incorrect product.

Mention a few factors which cause the exploitation of consumers.

Answer: A few things that lead to consumer exploitation are as follows:
1. Lack of awareness is the primary contributing factor. When people purchase goods, they rarely ask for accurate invoices, which eventually leads to consumer exploitation in the event that the purchased item is faulty.
2. Rules and regulations are not adequately observed.

3. The consumer does not voice complaints about minor losses and instead ignores them, furthering the seller’s ignorance.
4. Insufficient awareness of consumers. Before making a purchase, a consumer should always verify the product’s MRP, expiration date, and manufacturing date.

NCERT Solution For Class 10 Economics Chapter 5

What is the rationale behind the enactment of the Consumer Protection Act 1986?

Answer: A department dedicated to addressing consumer complaints and a separate department representing the federal and state governments were intended to be established by the Consumer Protection Act of 1986. Addressing the issues faced by customers who file consumer court cases due to being taken advantage of in the marketplace was its primary goal.

NCERT Solution For Class 10 Economics Chapter 5

Describe some of your duties as consumers if you visit a shopping complex in your locality.

Answer: Below are some responsibilities we have as customers:
1. Demand a correct bill at all times.
2. Verify the MRP and make sure you are only paying the going rate.
3. Verify the manufacture and expiration dates before purchasing any products from the market.
4. Report to the consumer courts right away if you witness any rule or regulation pertaining to marketplace laws being violated.
5. Take note of any discrepancy, no matter how slight. Due to this, the retailer might be held accountable for maintaining the gap for additional customers.

NCERT Solution For Class 10 Economics Chapter 5

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?

Answer: Examine products for the Agmark and ISI marks before purchasing, such as a bottle of honey or a packet of cookies. The reason for this is that these symbols indicate that the goods were produced by businesses that have been approved by the government.

NCERT Solution For Class 10 Economics Chapter 5

What legal measures were taken by the government to empower consumers in India?

Answer: The following lists the legal actions the government has taken to give consumers more power.
1. To safeguard consumers and shield them from being taken advantage of in the marketplace, the government passed the Consumer Protection Act (COPRA).
2. In 2005, the Right to Information Act was passed to provide citizens with access to information about how their government operates.
3. People can file cases against any disparity with the consumer in a consumer court that was established.

Mention some of the rights of consumers and write a few sentences on each.

Answer: A few rights granted to consumers are as follows:

Right to Information: The RTI Act was passed in 2005 with the intention of educating all citizens about how their government functions.
2. Right to Choose: Irrespective of age, gender, or service type, every consumer who receives a service in any capacity is entitled to the option of continuing to receive it or not. No consumer’s freedom to select what they want to purchase may be restricted.
3. Right to Seek Redress – Consumers are entitled to file a complaint about unfair business practices and exploitation. A consumer has the right to compensation based on the extent of any harm they may have suffered.
4. Right to Represent-Under this act, consumers are granted the ability to bring their case of disparity in the form of a lawsuit before the consumer court.

NCERT Solution For Class 10 Economics Chapter 5

10. By what means can the consumers express their solidarity?

Answer: By banding together in small groups to oppose unfair trade practices, consumers can show their support for one another. These organisations receive funding from the government to pursue the shopkeeper’s case.

NCERT Solution For Class 10 Economics Chapter 5

Critically examine the progress of the consumer movement in India.

Answer: Over the past few years, the consumer movement in India has grown significantly. People are now more aware of their rights and are prepared to defend them in consumer courts thanks to the country’s government’s passage of consumer rights legislation. People can now more easily file complaints about any unethical behaviour on the part of the retailer or product seller thanks to the government-passed Consumer Protection Act (COPRA). As a result of increased public awareness, any unethical behaviour in the marketplace is appropriately addressed.

Match the following.

(i) Availing details of ingredients of a product	(a) Right to safety
(ii) Agmark	(b) Dealing with consumer cases
(iii) Accident due to faulty engine in a scooter	(c) Certification of edible oil and cereals
(iv) District Consumer Court	(d) Agency that develops standards for goods and services
(v) Consumers International	(e) Right to information
(vi) Bureau of Indian Standards	(f) Global-level institution of consumer welfare organisations

NCERT Solution For Class 10 Economics Chapter 5

Answer:

(i) Availing details of ingredients of a product	(e) Right to information
(ii) Agmark	(c) Certification of edible oil and cereals
(iii) Accident due to faulty engine in a scooter	(a) Right to safety
(iv) District Consumer Court	(b) Dealing with consumer cases
(v) Consumers International	(f) Global-level institution of consumer welfare organisations
(vi) Bureau of Indian Standards	(d) The agency that develops standards for goods and services